Our chatbot, George, is powered by Anthropic’s Claude Sonnet 4 model accessed via the Replit AI Integrations gateway. George provides plain-English guidance on the Party Wall etc. Act 1996 — outputs are guidance, not legal advice, and every response is accompanied by this caveat in-product.
Limitations
George is constrained to UK Party Wall topics (England & Wales only) but may occasionally produce inaccurate information. Verify any specific advice with an experienced surveyor — you can find one in our directory.
How George decides to escalate
George is rate-limited and capped per conversation (around 30 messages / 60,000 tokens). When a conversation shows signs of a contested dispute, urgency, damage, or an explicit request to speak with a person, George surfaces a “Book a free 15-minute call” prompt and records a lead so our team can follow up. You are never required to accept that prompt to keep using the wizard.
What information George receives
George does not have access to your account, your wizard draft, your uploaded drawings, your payment data, or any of the personal details you enter into the notice forms. George only sees the words you type into the chat panel. If you choose to paste an address, name, or other personal detail into the chat, that content will be sent to Anthropic via the Replit AI Integrations gateway as part of the conversation. We recommend keeping chat questions general (e.g. "what is a Section 6 notice?") rather than pasting your full neighbour list.
Where the chat panel is open inside the notice wizard, George is told which step you are on so guidance is contextual — but no values you have entered into wizard fields are sent to Anthropic.
Other AI use on the site
Aside from George, no other part of this site uses generative AI. Address validation, postcode lookup and notice generation are all deterministic — they do not send any of your data to a third-party AI provider.
Conversation logging
Chat session metadata and transcripts are retained for 24 months and anonymised after 12 months for service improvement and abuse prevention. Data sent to Anthropic via the Replit gateway is processed under Standard Contractual Clauses. You may close or reset the chat at any time using the controls in the chat panel, and you may use the wizard without the chatbot.